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We have three different types of turn-around times:

    Non-Rush Service: Delivered within three(3) working days from the date of receipt.

    Rush Service:  If received before noon, delivered by C.O.B. the following business day. (Any requests received after noon will be considered received the next business day.)

    Super-Rush Service: This includes same-day turnaround or any request for shorter turn-around times than Rush Service. (Note: We cannot always guarantee super-rush response times. Therefore, we ask that you call our office to inform us when you have a super-rush request. We will be able to let you know at that time if we will be unable to complete your request)

Fees and Delivery Rates
 
Document Fees:
Regular Service: $10.00 per document
Rush Service: $18.00 per document
Super Rush Service: $27.00 per document
   
Patent Fees:  

 

Regular Service:

$10.00 per patent

Rush Service:

$18.00 per patent

Super Rush Service:

$27.00 per patent

   
Extra Page Fees: (After 15th page)
  $0.15 per page in addition to our cost per page 
   
NTIS publications and articles obtained from other sources: Cost plus a 30% markup  ($10.00 minimum mark-up).  Turnaround times will depend on the providers terms and conditions.
   
Delivery Charges:  
Courier $10.00 charge per order.
Faxed Delivery $1.50 per page for in-house faxed delivery ($5.00 minimum charge)
    $2.00 per page for field faxed delivery ($10.00 minimum charge)
U.S. Postal Service, UPS, Fedex Provided at cost
 

On Documents and Patents, our rates are based on articles of fifteen (15) pages or less. Any article exceeding fifteen pages will have applicable extra page fees. There is NO CHARGE for any article we are unable to locate.

       
   
 
© 2002 Penco Information Retrieval, Inc. All rights reserved.

 Penco Information Retrieval, Inc.
 6560 Backlick Road
 Suite 219
 Springfield, Virginia 22150
Phone - Washington Metro:

(703) 912-9080

Phone - Toll Free:

(800) 690-7362

Fax - Washington Metro:

(703) 912-9081

Fax - Toll Free:

(800) 607-3626

Pager:

(703) 598-2616

info@penco-info.com